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Remote candidate

Chibueze Ude

Technical Customer Success Manager | Client Onboarding & Adoption | SaaS & Fintech

Lagos, Nigeria Senior
Contact candidate
Target rolesTechnical Customer Success Manager, Customer Success Manager
TimezoneWAT (GMT+1)
Work eligibilityAvailable on request
Profile updatedSep 16, 2026
Profile summary

What this candidate is looking for

Technical Customer Success Manager | Client Onboarding & Adoption | SaaS & Fintech

Target roles
Technical Customer Success ManagerCustomer Success ManagerTechnical Account ManagerClient Onboarding Specialist
Skills
Customer SuccessClient OnboardingUser AdoptionCustomer Health MetricsKPI ReportingRetention StrategyRenewal StrategyEscalation ManagementVoice-of-Customer ProgramsTechnical Account ManagementCross-Functional Stakeholder ManagementProduct FeedbackSaaS Platform SupportTrainingDocumentationProcess & Workflow DesignIdentity & Access ManagementActive DirectoryRBACIT ControlsCompliance (ISO 27001, GDPR, SOC 2)SQL/PostgreSQLSIEMCore Banking SystemsTeam LeadershipClient Relationship ManagementPerformance ManagementCustomer Success FrameworksClient EscalationClient RetentionAccess ReviewITILCOBIT
Remote preferences
LocationLagos, Nigeria
SenioritySenior
Salary targetNot shared
Employment typefull-time, remote