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Remote candidate

Keshondia Allen

Customer service and technical support professional

Mobile, United States Mid level
Contact candidate
Target rolesTechnical Support Specialist, Customer Service Representative
TimezoneAmerica/Chicago
Work eligibilityAvailable on request
Profile updatedSep 29, 2026
Profile summary

What this candidate is looking for

Customer service and technical support professional

Target roles
Technical Support SpecialistCustomer Service RepresentativeCustomer Support SpecialistInsurance Verification SpecialistPrior Authorization SpecialistPatient Support Specialist
Skills
Technical supportTroubleshootingCustomer serviceCall center supportProblem diagnosis and resolutionTicket documentationTicketing systemsCall managementData entryMicrosoft OfficeWindows operating systemsComputer hardware and softwareIssue trackingPolicy and procedure complianceTeam collaborationCommunicationActive listeningTime managementMedical insuranceEscalation handlingCustomer follow-upInsurance eligibility and benefits verificationPrior authorizationsPre-authorizationsClaims verificationPayer guidelinesMedical necessity reviewDenial worklistsAuthorization trackingEMRCRM systemsEBSBenefits portalsHIPAAAccurate recordkeepingPatient educationPayer outreachDenial escalationInbound call supportBilling and account inquiries
Remote preferences
LocationMobile, United States
SeniorityMid level
Salary target$20k-$65k
Employment typeFull-time