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Remote candidate

Maria Fernanda Rodriguez

Customer Service & Customer Experience Specialist

Malaga, Spain Senior
Contact candidate
Target rolesCustomer Experience Specialist, Customer Service Specialist
TimezoneEurope/Madrid
Work eligibilityEuropean Union, Europe
Profile updatedSep 23, 2026
Profile summary

What this candidate is looking for

Customer Service & Customer Experience Specialist

Target roles
Customer Experience SpecialistCustomer Service SpecialistCustomer Success ManagerCustomer Service Strategy ConsultantCustomer Experience & Airport Operations SpecialistCorporate Client Relations & Operations ManagerSenior Operations ManagerSales ManagerCustomer Service Trainer
Skills
Customer experience strategyCustomer journey designJourney mappingVIP service standardsService recoveryConflict resolutionRoot-cause analysisCustomer retentionQuality assuranceSLA managementKPI trackingService auditsProcess optimizationOperational efficiencyTeam leadershipStaff trainingPerformance managementCross-functional collaborationStakeholder managementVendor managementCorporate account managementClient onboardingCustomer service strategySalesRevenue managementCustomer satisfaction (CSAT)Multilingual team managementSpanishEnglishGerman
Remote preferences
LocationMalaga, Spain
SenioritySenior
Salary target$50k-$80k
Employment typefull_time, part_time, contract