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Remote candidate

Samuel Solomon

Senior Service Desk Analyst II | Enterprise IT Support Specialist

Boston, United States Mid level
Contact candidate
Target rolesService Desk Analyst, IT Support Specialist
TimezoneAmerica/New_York
Work eligibilityAvailable on request
Profile updatedSep 27, 2026
Profile summary

What this candidate is looking for

Senior Service Desk Analyst II | Enterprise IT Support Specialist

Target roles
Service Desk AnalystIT Support SpecialistTechnical Support SpecialistDesktop Support SpecialistDesktop Support AnalystRemote Support Specialist
Skills
Tier I and Tier II supportEnterprise technical supportWindowsmacOSiOSLinuxMicrosoft 365Microsoft Entra IDActive DirectoryAzureExchange OnlineIntuneMicrosoft Endpoint ManagerSCCMApple Business ManagerAirWatchThreatLockerServiceNowCitrix WorkspaceEndpoint managementIdentity and access managementEndpoint lifecycle managementDevice imaging and provisioningHardware lifecycle managementIncident troubleshootingP1/P2 incident responseRoot cause analysisAsset managementTechnical documentationTeam mentoringCustomer serviceTCP/IPDNSDHCPConnectivity troubleshootingHardware and software supportAirport operational technologyEnterprise IT supportService desk operationsWindows 10/11
Remote preferences
LocationBoston, United States
SeniorityMid level
Salary targetNot shared
Employment typeFlexible
Samuel Solomon - Remote Candidate | WFH.team