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Remote candidate

Dipu Thapa

Customer-focused professional with 16 years of experience in customer service, support, and credit and collections

Darjeeling, West Bengal, India Lead
Contact candidate
Target rolesCustomer Support Specialist, Customer Service Representative
TimezoneAsia/Calcutta
Work eligibilityAvailable on request
Profile updatedOct 2, 2026
Profile summary

What this candidate is looking for

Customer-focused professional with 16 years of experience in customer service, support, and credit and collections

Target roles
Customer Support SpecialistCustomer Service RepresentativeCredit & Collections SpecialistCollections Expert
Skills
Customer serviceCustomer supportClient engagementCredit and collectionsPortfolio managementOutbound callingStrategic follow-upPhone supportEmail supportMultichannel customer serviceActive listeningProblem-solvingEmpathetic communicationIssue investigationHigh-volume inquiry managementCustomer satisfactionQuality and compliance
Remote preferences
LocationDarjeeling, West Bengal, India
SeniorityLead
Salary target$10k-$15k
Employment typeFlexible
Dipu Thapa - Remote Candidate | WFH.team