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Remote candidate

Mamta Arun

Director of Operations & Customer Success | Enterprise SaaS Account Management

Bengaluru, India Executive
Contact candidate
Target rolesDirector of Operations, Director of Customer Success
TimezoneAsia/Calcutta
Work eligibilityIndia, Global
Profile updatedOct 3, 2026
Profile summary

What this candidate is looking for

Director of Operations & Customer Success | Enterprise SaaS Account Management

Target roles
Director of OperationsDirector of Customer SuccessCustomer Success LeaderGeneral ManagerManaged ServicesSaaS Operations Leader
Skills
Operations managementCustomer success leadershipEnterprise account managementCustomer lifecycle managementCustomer health monitoringRenewals and expansionCustomer adoptionCSAT and NPSExecutive business reviewsQuarterly business reviewsProcess design and documentationWorkflow automationAI-enabled automationWorkforce planningHiring and coachingTeam leadershipGlobal and multi-region operationsCross-functional alignmentFounder and leadership reportingSalesforce CRMZendeskHubstaffJIRAConfluenceAgileScrum
Remote preferences
LocationBengaluru, India
SeniorityExecutive
Salary targetNot shared
Employment typefull_time