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Remote candidate

Arooj Tariq

Remote Operations, Customer Experience & HR Analytics Professional

Istanbul, Turkey Senior
Contact candidate
Target rolesBack Office & Customer Support Specialist, Customer Support Specialist
TimezoneEurope/Istanbul
Work eligibilityGlobal, Worldwide
Profile updatedOct 4, 2026
Profile summary

What this candidate is looking for

Remote Operations, Customer Experience & HR Analytics Professional

Target roles
Back Office & Customer Support SpecialistCustomer Support SpecialistCustomer Experience SpecialistQuality Assurance SpecialistHR GeneralistBusiness Intelligence AnalystOperations AnalystCustomer Value Management Executive
Skills
ZendeskLive chat supportCRM managementTicket resolutionCustomer supportCustomer retentionFirst-contact resolutionDocument verificationCompliance checksIssue escalationQuality assuranceQuality auditsAgent coachingOnboarding and mentoringKnowledge base maintenanceRoot cause analysisFMEAISO 9001KPI trackingPerformance reportingQlikSenseQlikViewSAS Enterprise GuideMicrosoft ExcelProcess mappingVisioCustomer experience analyticsCustomer journey mappingVoice of Customer analysisHR analyticsWorkforce planningChange managementDigital learningFinancial services operationsClaims handlingAccount verificationAsync communicationEnglishUrduPunjabi
Remote preferences
LocationIstanbul, Turkey
SenioritySenior
Salary targetNot shared
Employment typefull_time, freelance, consulting