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Remote candidate

Mark Herter

Regulatory Compliance Leader / Customer Success Advocate | A2P/SMS Compliance | Retention | Onboarding | Account Management

Tampa, United States Mid level
Contact candidate
Target rolesRegulatory Compliance Lead, Customer Success Manager
TimezoneAmerica/New_York
Work eligibilityUnited States
Profile updatedOct 7, 2026
Profile summary

What this candidate is looking for

Regulatory Compliance Leader / Customer Success Advocate | A2P/SMS Compliance | Retention | Onboarding | Account Management

Target roles
Regulatory Compliance LeadCustomer Success ManagerCustomer Success AdvocateRetention SpecialistAccount ManagerSMS Compliance Specialist
Skills
SMS complianceA2P/10DLCToll-Free messagingShort Code messagingCarrier registrationTCPACTIAOpt-in/opt-out consentAudit frameworksCustomer successAccount managementCustomer retentionCustomer onboardingEscalation managementStakeholder managementConsultative sellingKPI and SLA managementSOP developmentProcess improvementRoot cause analysisChange managementTeam coachingRecruitingCross-functional collaborationSalesforce CRMEnglishSpanish
Remote preferences
LocationTampa, United States
SeniorityMid level
Salary target$80k+
Employment typeRemote, full_time, contract