Profile summaryWhat this candidate is looking for
Application & Production Support Engineer · L2 · ITIL · BFSI
Target rolesApplication Support EngineerProduction Support EngineerL2 Support EngineerApplication Support Specialist
SkillsApplication supportProduction supportL1/L2 supportIncident managementProblem managementRoot cause analysisPost-incident reviewsMajor incident coordinationITILSLA managementEscalation managementChange managementRelease and deployment managementServiceNowJIRAApplication monitoringLog analysisHealth checksNagiosGrafanaHPOMPagerDutyWiresharkService desk supportMicrosoft 365OutlookMicrosoft TeamsCitrix/VDIVPN troubleshootingLinuxUNIXSolarisWindows ServerOracle 11gSQL Server 2008SQLPL/SQLShell scriptingJavaBatch monitoring
Remote preferencesLocationHyderabad, India
SeniorityMid level
Salary target$5k-$8k
Employment typefull_time, part_time, freelance