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Remote candidate

Nagasai Harshitha

Application & Production Support Engineer · L2 · ITIL · BFSI

Hyderabad, India Mid level
Contact candidate
Target rolesApplication Support Engineer, Production Support Engineer
TimezoneAsia/Singapore
Work eligibilitySingapore, India
Profile updatedOct 22, 2026
Profile summary

What this candidate is looking for

Application & Production Support Engineer · L2 · ITIL · BFSI

Target roles
Application Support EngineerProduction Support EngineerL2 Support EngineerApplication Support Specialist
Skills
Application supportProduction supportL1/L2 supportIncident managementProblem managementRoot cause analysisPost-incident reviewsMajor incident coordinationITILSLA managementEscalation managementChange managementRelease and deployment managementServiceNowJIRAApplication monitoringLog analysisHealth checksNagiosGrafanaHPOMPagerDutyWiresharkService desk supportMicrosoft 365OutlookMicrosoft TeamsCitrix/VDIVPN troubleshootingLinuxUNIXSolarisWindows ServerOracle 11gSQL Server 2008SQLPL/SQLShell scriptingJavaBatch monitoring
Remote preferences
LocationHyderabad, India
SeniorityMid level
Salary target$5k-$8k
Employment typefull_time, part_time, freelance
Nagasai Harshitha - Remote Candidate | WFH.team