Profile summaryWhat this candidate is looking for
Healthcare Operations and Technical Support Professional
Target rolesClaims ProcessorMedical Claims SpecialistProvider Verification SpecialistTier II Technical Support RepresentativeTechnical Support SpecialistCustomer Service SupervisorOperations SupervisorJunior software engineer
SkillsMedical claims processingProvider verification and researchCPTHCPCSApplication and technical troubleshootingTier II supportServiceNowIncident and case documentationRoot-cause analysisEscalation managementUser Acceptance Testing (UAT)Process improvementSoftware engineering collaborationWorkflow analysisOperational leadershipStaffing and schedulingEmployee coachingCustomer servicePharmacy claims supportHIPAA and complianceMicrosoft Excel pivot tablesSQL fundamentalsPythonRxClaimsRecapKnowledge Central
Remote preferencesLocationClermont, FL, United States
SeniorityExecutive
Salary target$70k-$100k
Employment typefull_time