Business Development Representative

1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that.

But we're going further. Over 90,000 providers across all 50 states run their practice on our software, serving over 2.6 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale, and building much of it with AI. We aren't just a billing layer; we are becoming the platform where care actually happens.

We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better.

About the role

Since launching in 2019, Headway has grown into the largest network of mental health providers in the country — over 90,000 strong. The Provider Growth Org is the engine behind that growth, on the front lines every day connecting providers to the patients who need them most. And we're just getting started: building a better mental health system is a massive mission, and we need ambitious builders who want to help us get there. That's where you come in.

As a Provider Growth Representative (Business Development Representative), you'll help lay the foundation for how we source and qualify opportunities for this new stage of growth. The PGR Team was established in July and in only 4 months we've already booked 6,000+ meetings for our Provider Growth Associates (Account Executives). 2027 is the year we're going to scale this team massively and we're so excited for you to potentially be a part of it!

We’re a close-knit team unified by our shared goal to increase access to mental healthcare. We have a culture of collaboration, leveling each other up, and refining our outreach strategies.

YOU WILL

• Drive top-of-funnel pipeline for Provider Growth Org through a mix of warm inbound opportunities and high-volume cold outbound across phone, email, and LinkedIn
• Book qualified intro meetings with mental health providers across the country
• Respond swiftly to incoming provider requests for information
• Collaborate with your manager and PGR teammates to refine messaging and outreach strategies
• Document and share learnings on talk tracks, objection handling, and outreach approach to refine the team’s playbook

YOU WILL LOVE THIS ROLE IF

• You have 1+ year of experience in a high-volume outbound and/or inbound sales role (BDR, SDR, inside sales) and have a track record of hitting activity and meeting targets
• You are comfortable working a mix of inbound and outbound opportunities with cold calling as your primary channel
• You are coachable and enjoy learning: you proactively seek feedback, incorporate it quickly, and iterate on your approach
• You are resilient and competitive – rejection doesn’t slow you down, it fuels you to learn and improve
• You are motivated by the opportunity to help solve one of our generation's defining problems: access to mental healthcare
• You are energized by aggressive goals in pursuit of building out and scaling a new motion

Bonus points if

• You have experience in healthcare, health tech, or insurances
• You’ve worked in a fast-growing startup environment
• You have familiarity with multi-touch sequencing tools

COMPREHENSIVE BENEFITS

Medical, dental, vision, HSA/FSA, 401(k) including match for 2027!, Carrot Fertility reimbursement, and paid parental, medical and caregiver leave.

We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview.

Headway participates in E-Verify. To learn more, click here. https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf

A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com http://findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.