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What this posting tells you
Customer success, Healthcare admin, Customer support
United States
Timezone overlap is not stated.
full_time
- Required timezone overlap is not stated
- Compensation is not listed
- Seniority is not stated
Customer success hiring on WFH.team
Category counts come from WFH.team's latest published remote job market snapshot.
Explore the remote job marketField Installation Technician - Tidal Network - Juneau at Tlingit Haida
98+ DOE) Purpose: The Field Installation Technician will support Tidal Network customers by installing equipment, running cable, mounting hardware, and providing basic training on using home internet services. This includes field installation, customer support in person and by phone, and occasional troubleshooting of home networks.
Essential Functions
An individual in this role must be able to perform the following functions with or without reasonable accommodation: · Install and configure customer premises equipment (CPE), including running cable, mounting antennas, and modifying residential and commercial structures as needed. · Safely operate ladders, power tools, company vehicles, and other construction equipment to complete installations.
· Perform site surveys and document installation details · Provide customers with a walk-through of their new service and answer basic usage questions · Trouble shoot and respond to inquiries via phone, email, in-person, or through remote access · Record events, problems, and their solutions · Perform routine user account administration · Maintain accurate records of installations, inventory, equipment, and customer interactions · Follow and contribute to installation guides and support documentation · Perform site assessments and install Starlink satellite internet systems at residential, commercial, and community locations.
· Other duties as assigned Department: Tidal Network. ATS provider: Paylocity.
Working remotely at Tlingit Haida
Tlingit Haida is hiring for 1 active remote role, with remote-friendly openings, application links, and job details refreshed from the public remote job inventory.
Remote hiring signal is inferred from active confirmed-remote job listings.